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If non methods help, you should revert to the previous version of the operating system, or use a Windows 10 recovery point where all devices worked stably. Resolving the problem of a CD / DVD-ROM drive in Windows 10, the ► Troubleshooting in Windows 10 for computer problems , Hardware and Sound, see the section Device Configuration . See: ► Find new driver software via the Windows Device Manager!

If you hear a grinding noise when inserting a disc, fast, slow, it is possible that the laser is dirty or defective. If such a reaction occurs only on a DVD, the problem is with the DVD / BluRay it is possible that the disc itself has been damaged or improperly recorded. The problem may be in the drivers or the software for DVDs / CDs writing. There are several reasons and symptoms for the lack of BluRay / CD / DVD-ROM in Explorer:

The cause of the problem may be a malfunction or failure of the BluRay / CD / DVD drive drivers. It is also possible that the drive itself is out of service. Southeast Asia (Includes Indonesia, Malaysia, Philippines, Singapore, Thailand, and Vietnam) - English Selecting a region changes the language and/or content on. 270008: Cannot Access CD-ROM and 'Code 31' Error Message in Device Manager After You Remove Adaptec Easy CD Creator from Your Computer (Windows 2000).314060: CD-ROM Access Is Missing and Messages Cite Error Code 31, Code 32, Code 19, or Code 39 After You Remove Easy CD Creator in Windows XP.If the other CD or DVD burning applications installed on your computer cannot access the drive after Windows refreshes the registry keys, you will need to reinstall those applications before they can access the drive.įor more information, see the following articles on the Microsoft website at Some applications may use a different burning driver than the application you reinstalled.

When you remove the registry keys and restart the computer, Windows refreshes the keys. When you add or remove CD and DVD burning applications, these registry keys are altered and they can become corrupted. The UpperFilters and LowerFilters keys in the Windows registry store information about CD and DVD burning drivers.

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